Q & A

Got questions? We've covered most FAQs here. If you don't find your answer here feel free to contact us below.

Q: How do I access the material?

A: After you’ve made payment, you’ll receive an email from us right in your inbox with your own sparkly new username and password. When you log into the CCU site, you'll immediately be able to watch the course's welcome video, giving you all the details about getting the most out of the material and resources!

Q: How is the training material delivered?

A: No matter what type of learning style you have, we’ve got you covered. If you’re a visual learner like Susan, you’ll love our short and to the point videos we’ve recorded to demonstrate each and every skill in the course. You’ll also catch us ‘on the daily’ with videos in your private Facebook group.

If you prefer to read, you’ll have handouts and cheatsheets provided for each lesson. These printables are there for you to highlight, underline, and to your heart’s content!

Q: How do I get individual help with my dog?

A: You'll receive feedback and tips specifically for you and your dog in several ways! We'll host Q & A sessions within your Facebook group, be available in scheduled webinars and conference calls, and provide feedback to you after watching your video submissions.

Q: Can I view all of the content at once?

A: Easy there grasshopper… We’ll release one lesson per week over the six week course. Once the full program has been released, you’ll have access to all the lessons and can review as needed.

Q: How long do I have to do the course?

A: We know that the unexpected happens, so if you need to take a break in your training, you have one full year to access course materials. We encourage you to stay with it during the six weeks' if at all possible. You can be inspired and inspire by working alongside your fellow students!


Click here to contact us if you didn't find the answer to your question above.